Retirees and/or beneficiaries that wish to change their phone number or email address in the Fund’s records have 2 options:

• PF.23/M form: The form must be duly filled out, dated and signed. The Fund must receive the original document (PF.23/M) with the original ink signature. The Fund will not accept a cable, email or facsimile.
• Member-Self-Service: You can update your email address under the “Account” tab. Most retirees/beneficiaries can also update their mailing address under the “Address” tab (if you are paid under the two-track or if you have a pouch address, you will not be able to update your address).

How much notice should I give the UNJSPF for a change in address?
Normally a change of address is processed within 15 days of receipt of your request. Note: Always send your correspondence to the UNJSPF office, New York or Geneva, closest to you.

Do I notify the UNJSPF if my change of address is temporary?
The UNJSPF can only accommodate one official address in its database for each beneficiary. Should you be moving temporarily, for six months or less, it is not necessary to advise the UNJSPF but you should ensure that your mail is forwarded to you whilst you reside at the temporary address.